MonaPass

MonaPass is an app launched by the Princely Government at the Monaco Oceanographic Museum at the beginning of the month of May dedicated to the Monaco residents, the workforce and tourists whose goal is to get access and pay all the transports in Monaco.
The scope of this app is quite large considering the data published in 2019 (7 million trips in bus, 285000 parking tickets, 104000 car in entrance per day in Monaco) and in 2020, 342000 trips on bike with Monabike.

The goal of MonaPass is to easily find on the app all the information related to the transports in Monaco (bus, bikes and car parks on the road), get the tickets and pay them through the app.

Mrs Gramaglia, Minister for Equipement, Environment and Country Planning, explains that MonaPass is a very easy tool, as it is available on a Smartphone. It will especially help the younger generations who sometimes forget their bus cards, but never their smartphones.
The MonaPass’s offer will also evolve in time with the different means of transports that will be implemented in the app in the future (the boat bus, maybe the cable cars, etc…).
The final goal for the people is to ease the user experience when moving in Monaco or coming to work in Monaco.

Mrs Gramaglia recalls that the goal of the Principality of Monaco is to cut by 20% the number of cars inside the Principality by the year 2030, to reach the situation of transport in 1990.

Below, Mrs Gramaglia explains for Monaco Info, the global goal of MonaPass.

MonaPass is the result of a work of collaboration between two branches of the Princely Government: the Direction of Digital Services and the Department of Equipement, Environment and Country Planning with the support of the Monaco City Hall and the Monaco Bus Company.

In the video below, Mr Frédéric Genta (Direction of Digital Services in Monaco) explains the reasons to develop and use MonaPass in the framework of the programme “Extended Monaco”.
The goal of the app is to bring an easy user experience to the transports in Monaco. For now, the service is focused on the buses, bikes and car parks on the road.
By the end of the year, MonaPass will also provide a service for Mobee, the carsharing system of the Principality, and next year, the public car parks will be integrated.
The Princely Government follows the goal to provide a mobility service all in one, available on a smartphone.
MonaPass is not only about getting a ticket for a means of transport. The interest is especially in having some information in real time (where to find a bike, where and when is the next bus…).

Considering the user experience, it’s very easy. The people just need to provide their credit card information, provide the information about the transport services they use (bus, bike,…). Once it’s done, MonaPass responds to all the needs in terms of transports.

The app also aims to help to combine the different solutions of transports proposed by Monaco.
Mr Genta explains that MonaPass is innovative as a few cities have developed this kind of integrated service yet. Launching this service in Monaco follows the goal of proposing a unique and easy user experience of quality when using public transports.

MonaPass responds to three objectives:

• the environmental transition, sustainable development: reducing the use of cars of 20% by 2030.
• the digital transition: allowing the people to have a better user experience.
• quality of life: easing the quality of life in Monaco.